Skip to main content

About the role

Avalara is seeking a senior leader to head the CI&E Center of Excellence within the Customer Experience Office. You will define strategy and investment priorities across Customer Intelligence, Closed Loop, Activation, and Quality Assurance, while guiding a senior multidisciplinary team to scale an enterprise intelligence system. You will drive AI-enabled insights, establish governance, and ensure measurement and learning are embedded across customer experiences, products, and operations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this