Administrative Support

Job Summary The primary role for this position is to maintain the reception area, providing exceptional customer service to visitors and employees, answering multi-line phone systems, as well as maintaining office equipment and supplies. Supervisory Responsibilities None Duties/Responsibilities Bilingual must be fluent in English and Spanish Serve visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Answers front desk phone and transfers to correct individual Making appointments for all staff or for specific employees, such as executives Directing visitors to the correct office Responding to all customer inquiries in a polite and timely manner Directs visitors by maintaining employee and department directories. Maintains security by following procedures, such as monitoring visitor logbook, Check emails and voicemails consistently Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Deliver Mail and packages to its appropriate destinations Maintain inventory of office supply closets Order office supplies for the organization Help coordinate any catering events Must be professional in dress, communication and actions Maintain a clean and safe working environment Punctual, Consistent and Reliable attendance is mandatory All other duties as assigned Required Skills/Abilities Thorough and pay attention to detail. Ability to work well with others. Patience and the ability to remain calm in stressful situations. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent organizational and time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required. Consistent, professional dress, and manner. Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive. Strong phone skills Comfortable multi-tasking and prioritizing tasks without guidance Excellent interpersonal skills Education and Experience High School Diploma or equivalent or equivalent work experience preferred. 2-3 years of relevant experience in an office environment preferred Physical Requirements Sit for extended periods while performing administrative duties. Stand and walk occasionally throughout the workday. Use a computer, keyboard, mouse, and telephone for prolonged periods. Communicate effectively in person, over the phone, and via email. Lift and carry up to 15-20 pounds occasionally (office supplies, packages, files, etc.). Reach, bend, stoop, and retrieve files or office materials as needed. Maintain visual acuity to read documents, computer screens, and written materials. Perform repetitive hand and wrist movements, including typing and data entry. Greet and assist visitors in a professional and courteous manner. Move throughout the office to deliver documents, escort visitors, or perform other administrative tasks. J-18808-Ljbffr