Airport Operations & Customer Service Supervisor

Posted 16 days ago

southwest airlinesSt Paul (MN)

First-Line Supervisors of Passenger Attendants Other Airport Operations

SENIORITY

Mid

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About the role

Southwest Airlines is seeking a Customer Service Supervisor at the Minneapolis/St. Paul area. The role focuses on supervising and training customer service and operations staff, ensuring ground operations comply with safety policies and deliver on‑time performance. You will coordinate staffing, communicate updates, and handle escalated customer questions while promoting a positive labor‑management environment. This is a field leadership position requiring availability for varied shifts outdoors.

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