Client Experience & Marketing Coordinator

Schedule: Monday-Friday | 9:00 AM - 5:00 PM

Pay: $20/hour

About The Role: We're seeking an organized, customer-focused professional to support both client experience and marketing efforts. This position is perfect for someone who enjoys helping customers, staying organized, and contributing to a collaborative team in a fast-paced office environment.

Key Responsibilities: Answer incoming calls and provide friendly, professional customer service. Respond promptly to emails and voicemail messages. Manage social media accounts by responding to customer comments and messages. Assist with email marketing campaigns, including creating, scheduling, and monitoring communications. Build positive relationships with clients and prospective customers. Provide administrative support and assist with daily office operations. Maintain organized records and ensure timely follow-up on customer requests. Represent the company professionally across all communication channels.

Qualifications: 1-2 years of experience in customer service, administrative support, marketing, or a related field. Excellent written and verbal communication skills. Experience managing social media platforms for a business. Familiarity with email marketing platforms is a plus. Strong organizational and multitasking skills. Proficiency with Microsoft Office and the ability to learn new software quickly. Dependable, detail-oriented, and a team-oriented professional.