Host-West Hartford

Posted 16 days ago

barcelona wine barBel Air (MD)

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About the role

Host/Hostess Position The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.
Responsibilities: Greet and seat guests Present menus to guests Create and organize wait lists Manage floor plan Answer phone and answer any questions regarding the menu and restaurant Manage the call-ahead/reservation list in tandem with a manager Interact with guests as they leave the restaurant in order to ensure positive dining experience
Skills: Strong verbal communication skills towards guests and coworkers Superb reading and writing skills in order to create wait list and decipher wait time Excellent organizational skills Multitask in a high volume setting
Working Conditions: Be able to stand for the entirety of a scheduled shift Be able to reach, bend, and stoop frequently Be able to carry up to 15 lbs. Education/Experience: High school diploma or equivalent is preferred Prior restaurant experience is not required

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