Front Desk
gulf coast hotel managementOmaha (NE)
Front Desk
Posted yesterday
gulf coast hotel managementOmaha (NE)
SENIORITY
Junior
About the role
Guest Service Representative The Guest Service Representative is a team member of the MainStay Suites Omaha location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and were committed to supporting our Associates. The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.
What We Offer:
- Health, Vision, and Dental Insurance for Full Time Associates 401(k) with Employer Match for all Associates
- Paid time off for ALL Associates per Associate Guide
- Company pays six holidays for Full Time Associates
- Time and half for hours worked on designated holidays for all Associates.
- Employee Assistance Program for Associates and household members
- Employee Discount ProgramEmployee Hotel Guest Room ProgramEmployee Referral Program
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.