Product Analyst - Commercial

Location: Fully Remote (ideally located around AZ)

Responsibilities: Create and maintain product materials for internal and external distribution, including marketing materials, Summaries of Benefits and Coverage (SBCs), and benefit change documents. Coordinate updates to product website content, identify required changes, and work with appropriate internal teams to prioritize and implement updates on schedule. Coordinate translation and Section 508 accessibility compliance processes for product documents. Track and monitor budgets associated with assigned product documentation and related activities. Coordinate legal reviews, accreditation requirements, and health literacy reviews for product materials. Perform quality assurance on product materials, filings, and internal and customer-facing information to ensure accuracy, completeness, and consistency. Maintain the team's shared resource site by uploading product documents and ensuring information is current, organized, and accurate. Document business processes and maintain standard operating procedures (SOPs).Monitor competitive intelligence sources, compile relevant findings, and share key information with stakeholders. Assist with coordination and testing activities for product-related projects and initiatives. Manage multiple assignments and deadlines while communicating progress, potential issues, and support needs proactively. Perform other duties as assigned and comply with corporate policies, applicable privacy requirements, and departmental procedures.

Basic Requirements: At least 2 years of experience in business analysis, insurance, product development, or a related field. High school diploma or GED.Strong proficiency in Microsoft Word and Excel. Strong research, organization, problem-solving, and investigative skills. Ability to analyze and interpret information and maintain accurate documentation. Strong time-management skills and the ability to manage multiple priorities simultaneously. Ability to work quickly and accurately in a deadline-driven environment. Effective listening, communication, and collaboration skills. Ability to work with different stakeholders, communicate challenges proactively, and adapt to changing business needs.

Preferred Qualifications: Approximately 3 years of product development or business analysis experience with an insurance company. Bachelor's degree or higher in Business, Healthcare, Marketing, or a related field. Familiarity with health insurance products, benefit documentation, product content management, or regulated business processes. Experience with Workfront, Microsoft Copilot (web version), and shared document repositories. Prior Healthcare Payer experience (i.e., Blue Cross Blue Shield of Arizona Aetna, Cigna, etc.).Knowledge of product documentation, website content updates, accessibility, legal review, or quality assurance processes. Compensation$32.21/hr. - $42.95/hr. (W2/Non-Exempt)