Service Department Assistant (Full-Time) Morrison Industrial Equipment is hiring a Full-Time Service Department Assistant for our Mason location. If you're organized, customer-focused, and looking for a career with growth opportunities, we'd like to hear from you.
Location:
575 Jewett Rd., Mason, MI 48854 Schedule: Monday-Friday, First Shift Hours: 40 hours per week, with overtime opportunities Pay: $20-$24 per hour, based on experience
What You'll DoOpen, process, and monitor service work orders
Update customers on repair status and timelines
Prepare and process repair estimates
Process warranty claims
Coordinate with technicians to support efficient scheduling
Answer phones and assist customers professionally
Support rental inquiries, quotes, and deliveries
Perform other related duties as assigned
QualificationsStrong organizational and multitasking skills
Self-motivated with a willingness to learn
Excellent problem-solving abilities
Strong customer service and communication skills
Basic mechanical knowledge
Intermediate Microsoft Office 365 skills (Outlook, Word, Excel)
Valid driver's license with a good driving record
Ability to pass a pre-employment drug screen, physical exam, and background check
Benefits:
Medical, dental, vision, life, disability, and FSA benefits available on Day 1
Paid time off and paid holidays after 90 days
401(k) with company match of 50% of the first 6% contributed (up to $2,500 annually)
Employee referral program
Wellness program
Employee Assistance Program (EAP)
About Morrison Industrial Equipment
Morrison Industrial Equipment is a family-owned company with more than 70 years of success serving customers throughout Michigan. We provide a supportive work environment, strong training programs, competitive benefits, work-life balance, and opportunities for career advancement.
