Director, AI-Native Delivery Management

Responsibilities: Own the definition and delivery of the solution, plus the commercial outcome, for a portfolio of 2-4+ concurrent fixed-fee and/or managed-output AI-native engagements Operate directly as the AI-Native DM on the portfolio's most complex or highest-risk engagements, while overseeing Senior AI-Native DMs running the others Define deliverables and acceptance criteria, or the output SLA and its measurement cadence, for each engagement in the portfolio before a team is assembled Mentor and coach Senior AI-Native Delivery Managers on the engagements they run — particularly on managed-output discipline, where the job is holding an SLA over time rather than delivering a fixed scope once Contribute engagement learnings — scope/output and SLA definition patterns, FDE staffing patterns, escalation triggers — into the practice's shared delivery playbook Provide input into AI-Native DM and FDE hiring criteria and interview loops, drawing on what's actually working across the portfolio Escalate and resolve delivery risk within the portfolio, backstopping Senior DMs without displacing them from their engagements Manage the commercial health of the portfolio: margin attainment against sold targets, SLA renegotiation cadence on managed-output engagements, and change-order discipline on fixed-fee engagements Own C-level client stakeholder relationships across the portfolio — client sponsors, EPAM BU and account leadership — as the accountable escalation point above the Senior DMsRequirements 10+ years in delivery management, including direct, hands‑on ownership of fixed‑fee and/or output‑based (SLA) engagements, not only T&MDemonstrated ability to run multiple concurrent engagements while still personally operating on at least one Working knowledge of agentic/AI‑assisted delivery tooling and experience implementing an agentic SDLC / AI software factory delivery model Real hands‑on technical depth, same bar as the Senior AI‑Native DM role — able to contribute directly to deliverables on the engagement being personally operated, not just review them; pod size leaves no room for a pure‑overhead PM at any level of this practice Experience mentoring or coaching other delivery managers, ideally including contributing to onboarding material or delivery playbooks Strong stakeholder management and communication skills at the C‑level across multiple concurrent engagements — comfortable as the senior escalation point with client sponsors and internal leadership Commercial acumen: experience owning margin performance across more than one engagement at a time Ownership of the solution and the ability to shape it on the engagement(s) being personally operated — same standard as the Senior AI‑Native DM, at portfolio scale