Site Reliability Engineer

About The Role: CLA is seeking to hire a Site Reliability Engineer to join our growing technology team. This position will design, implement, and support reliable, scalable, and secure production systems. The Site Reliability Engineer will combine software engineering principles, operational expertise, and automation practices to improve system availability, performance, and resilience. This role will partner closely with development, infrastructure, cloud, and security teams to reduce operational risk, accelerate software delivery, and ensure the stability of business-critical services. As a Site Reliability Engineer, You Will Design, implement, and maintain reliability engineering practices that improve the stability, scalability, performance, and security of production environments. Develop software-based automation solutions that reduce manual operations, improve efficiency, and eliminate recurring operational toil. Build and maintain monitoring, observability, alerting, and incident-response capabilities across business-critical systems. Define and maintain service level objectives (SLOs), service level indicators (SLIs), and reliability metrics. Lead troubleshooting and root-cause analysis for complex production incidents and implement corrective actions and automated recovery processes to reduce mean time to resolution (MTTR). Design and maintain highly available infrastructure and platform services while assessing capacity and performance trends to support continued growth. Partner with development, cloud, infrastructure, and security teams to improve application reliability, deployment stability, system resilience, and operational readiness. Promote reliability engineering principles throughout the software development lifecycle and evaluate technologies and best practices that improve service reliability.

What You Will Need: 5 or more years of relevant experience in site reliability engineering, DevOps, cloud engineering, infrastructure engineering, software engineering, or a related field. Bachelor's degree in Computer Science, Information Technology, or a related field. A combination of relevant experience, education, and training may be accepted in lieu of a degree. Technical Competencies Proficiency with cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Hands-on experience with containerization, orchestration, CI/CD, and Infrastructure as Code technologies such as Docker, Kubernetes, OpenShift, Podman, Azure Pipelines, GitHub Actions, Jenkins, GitLab CI/CD, Terraform, Bicep, CloudFormation, or Pulumi. Experience with monitoring, observability, incident management, scripting, and automation tools such as Azure Monitor, Datadog, Splunk, Python, or PowerShell.

Additional Information: This position requires less than 10% travel. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Wellness at CLA To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.