Customer Service Representative / On-Site

Posted 2 days ago

kellyPhoenix (AZ)

Customer Service Representatives All Other Business Support Services

SENIORITY

Junior

SALARY

$16.40/Hr

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About the role

Customer Service Representative / On-Site Customer Service Representative /On-Site / Phoenix, AZ Pay Rate: $16.40/Hr + SoAZ Great Benefits M–F, 8–5 100% Onsite / Temp-to-Hire Local Candidates Only: Must specify current location on resume

About the Role: Provide records and administrative support to injured workers and authorized representatives, including attorneys, paralegals, insurance carriers, and third-party administrators. Duties/Responsibilities

Assist authorized individuals with reviewing or printing claim files.
Process records requests by verifying requestors are interested parties and authorized to access records.
Research claim records using databases, microfiche, and/or microfilm.
Date-stamp incoming mail and distribute it to the appropriate division or department.
Prepare invoices with claim details, recipient information, and payment amounts.
Collect invoice payments and follow up on outstanding payments by sending invoices with payment-request letters.
Update the Claims Division database.
Participate in the Arizona Management System (AMS) and daily Huddle board; attend staff meetings.

Required Qualifications:

High school education.
Computer skills, including Google Workspace and Google Sheets.
Call center experience. Why Apply? 98% retention rate, collaborative office, comprehensive training and support. Excellent benefits for conversion to permanent employment. Apply now as opportunity goes quickly!

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