Front Desk Agent

Posted 4 days ago

holiday inn express yorkYork (NE)

SENIORITY

Entry

SALARY

$16–$17 per hour

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About the role

Job Description: Join Our Team! The Holiday Inn Express in York, Nebraska is looking for a reliable, friendly, and service-oriented Front Desk Agent to join our team! If you enjoy working with people and creating great guest experiences, we’d love to meet you.
Position Details: Full-time position Must be available for nights and weekends
Pay: $16–$17 per hour (based on experience)
Key Responsibilities:
  • Greet guests with a welcoming and professional attitude
  • Handle check-ins and check-outs efficiently
  • Answer phone calls and assist with reservations
  • Respond to guest questions and resolve concerns promptly
  • Maintain accurate records and ensure smooth front desk operations
  • Work closely with housekeeping and management to ensure guest satisfaction
What We’re Looking For:
  • Strong customer service and communication skills
  • Dependable and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Basic computer skills
  • Previous hotel or customer service experience is a plus (but not required)
Perks & Benefits:
  • Competitive hourly pay
  • Employee discounts at IHG hotels—perfect for summer travel!
  • Supplemental insurance options available (including accident, critical illness, dental, and vision)
  • Supportive team environment
  • Opportunity for growth within the company
  • Holiday Pay

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