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Product Owner: Agentic AI for 24/7 Customer Service Remote

Posted yesterday

darizeOak Ridge (NJ)

SENIORITY

Mid

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About the role

Darize is seeking an experienced Product Owner to drive agentic AI solutions for customer-service and contact-center environments. The role focuses on moving beyond traditional Q&A to proactive actions and task delegation, delivering faster, more reliable support. You will identify high-value use cases, work with stakeholders and engineering teams, and prioritize the backlog to balance value, risk, and feasibility. A strong emphasis on speech, UX, and trust boundaries guides development.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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