Account Specialist

Job Title: Account SpecialistLocation: Issaquah, Washington, OnsiteOverviewWe are dedicated to delivering exceptional products and services to our clients. Our team thrives on innovation, collaboration, and a commitment to excellence. We value diversity, integrity, and the continuous growth of our employees.Position PurposeThe Account Specialist supports the Account Manager in providing comprehensive sales and administrative support. This role is essential in coordinating customer and client services, managing sales programs, and ensuring smooth office operations.Key Responsibilities1. Sales and Customer SupportProvide exceptional customer service for domestic and internationalAssist with Costco and vendor salesHandle sales-related inquiries via phone andSupport the executive team and CEO/President with sales tasks as2. Administrative and Office OperationsPerform administrative duties such as filing, data entry, and managing officeAssist with shipment coordination and orderMaintain and update electronic and paper filingCross-train staff on customer sales procedures and office3. Record Keeping and ReportingImplement and maintain Executive Sales TeamEnsure accurate record retention and fileAssist with tracking purchases and company transactions in accordance with accounting systems.4. Marketing and Account ManagementSupport the preparation of marketingAssist in scheduling demonstrations and vendorHelp generate new and repeat sales by providing timely product and technicalReconcile commissions, prepare accrual tracking reports, and manage accounts5. Office Efficiency and Event SupportPlan and implement office systems to enhanceMaintain and replenish inventory of samples andAssist with meeting preparations and company events as6. Additional DutiesSupport and facilitate company events andPerform other related tasks as required to support the team and companyQualificationsRequired:Proven experience in account management, customer service, or salesProficient in Microsoft Office 365Strong organizational and multitaskingExcellent verbal and written communicationAbility to maintain high accuracy in data entry and recordPreferred:Familiarity with Costco’s programs and salesExperience with CRM software or sales orderPrevious experience in a similar role within the retail or wholesaleAbility to train and coach teamSkills and Abilities:Customer Service: Skilled in handling customer inquiries and resolvingSales Support: Ability to support sales processes and contribute to salesCommunication: Strong interpersonal and communicationProblem-Solving: Analytical mindset with effective problem-solvingTeamwork: Collaborative team player with leadershipAttention to Detail: High level of accuracy and attention to detail in allTime Management: Excellent time management and organizationalPersonal Attributes:Honest, trustworthy, andCulturally aware andFlexible and adaptable to changingStrong work ethic and dedication toAbility to work effectively in a small office environment with significant interpersonal interaction.Working ConditionsPhysical Demands:Extended periods of sitting and using officeOccasional lifting of supplies andBending and general office housekeepingEnvironmental Conditions:Busy, open-office environment with frequentRegular interactions with team members andMay require availability after normal business hours for projectMental Demands:Ability to handle multiple tasks and meet deadlines underRequires concentration and attention to detail for accurate data entry and recordEffective stress and time management skills to handle high workloads and varied