Professor Advocacy Leader

Posted 2 days ago

packbackBrooklyn (NY)

SENIORITY

Lead

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About the role

Packback in the United States is seeking a dynamic Customer Advocacy Lead to own the professor advocate community and turn it into a scalable pipeline and compelling brand asset. You will design programs, identify top advocates, and activate them across referrals, case studies, thought leadership, and social content. Sitting at Marketing and Customer Success, you will collaborate with Sales to build repeatable programs that deepen engagement, elevate customer voices, and fuel long-term growth.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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