Plumbing Service Manager - Earn Up to $112,000 Income

Posted yesterday

epipe pipe restorationSanta Ana (CA)

Plumbers, Pipefitters, and Steamfitters Plumbing, Heating, and Air-Conditioning Contractors

SENIORITY

Senior

SALARY

$100,000 - $112,000 per year

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About the role

2926 W. Pendleton Ave., Santa Ana, CA 92704PLUMBING SERVICE MANAGER$100,000 - $112,000 Salary Based on Experience + Great Benefits!6+ Years' Experience in Plumbing Required Proven Track Record in Service, Managing a Team of 5+ Individuals in Plumbing Service Industry Required Bilingual Spanish / English is a Plus! With over 26 years of experience, ePIPE Pipe Restoration Inc. has protected thousands ofproperties including homes, commercial and government buildings with their unique patented process. We are looking for aPlumbing Service Managerto join our team that will oversee the service teams, plan, and organize production schedules, and assess projects. What we strive for:e– ExcellenceP– ProfessionalismI– InnovationP– PrecisionE– Eco-Responsibility Why Work for ePIPE?Join a company with over two decades of success in pipe restoration, serving residential, commercial, and federal clients nationwide. Help manage our growing service department. Our technicians are consistently recognized for professionalism, integrity, and care. You'll be part of a team that's proud of its work—and it shows. With expanding service areas and a growing reputation, ePIPE offers long-term career potential in a future-focused industry. Please explore ourePIPE Pipe Restoration Inc. careers pagebut don't forget to click 'Apply Now' on this page.

Company Benefits Include:

$100,000 - $112,000 based on experience
Training provided (in California Corporate office.)Health Benefits Package 401(k)
Paid Vacation - Paid Holidays - Paid Sick Time

Essential Duties Include:

Ability to handle scheduling, inventory control, and sales processes.
Proven ability to manage teams and handle multiple projects simultaneously
Collaborate with other departments to coordinate service delivery and resolve field issues.
Monitor inventory, tools, and equipment to ensure availability and cost control
Strong understanding of residential and commercial plumbing systems
Review and produce project estimates/sales, approve invoices, and manage departmental budgets.
Implement and track KPIs to improve operational efficiency and team productivity
Review current service/warranty crews and realign if necessary to ensure great customer service, maximize sales, and being productive and efficient as possible.
Train and mentor technicians on how to establish customer trust to sell and upsell the right products and services
Provide technical support for field technicians when necessary
Coordinate schedulingand ensure that assets are used to maximize efficiency and reduce cancellations
Develop close working relationships with the service crews to understand the dynamics, strengths and weaknesses within each team
Fully understand and communicate the services and processes for all types of jobs that service department performs with a sales approach to grow the division
Know where to step in and provide support to the service technicians and where to provide coaching support in the background to allow their teams to develop, learn, and grow as people and professionals
Education, Skills&Experience:6+ years' experience in plumbing requiredProven track record in service, managing a team of 5+ individuals in plumbing service industry requiredProven in depth knowledge and understanding of plumbing service operations and processes required
High integrity with advanced social skills and ability to make solid connections
Highly motivated, self-starter who's flexible and has a positive attitude
Possesses a valid CA Driver's License, good driving history and dependable transportation required and can pass a background check
Has mentored crew members and feels comfortable taking on the mentorship role preferred
Outgoing personality that blends well with a fast-paced, goal-driven environment
Working proficiency in Spanish is a plus, though not required
Proficient with computer skills working with various programs including MS Office, dispatch service software such as House Call ProDemonstrated knowledge of local, state, and federal quality, safety, and health guidelines for job sites
High School Diploma or equivalent required
Please upload your resume.
Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
MUST Pass a background check, drug screen and have a clean DMV record

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