Project Manager - IT Project Delivery

Key Responsibilities: Manage multiple IT projects concurrently from initiation through implementation and transition to production support. Develop and maintain integrated project plans covering scope, milestones, resources, dependencies, risks, issues, and deliverables. Drive project execution against committed milestones and proactively address schedule, scope, resource, and delivery risks. Coordinate with business stakeholders and cross-functional teams, including application development, architecture, infrastructure, QA/testing, security, operations, and production support. Manage project governance, RAID logs (Risks, Assumptions, Issues, and Dependencies), action items, decisions, and executive-level status reporting. Track project progress, epics, stories, tasks, defects, dependencies, and milestones using Jira. Coordinate testing, implementation planning, release readiness, go-live activities, and post-production stabilization. Work closely with technical teams to resolve API integration, application integration, and cross-system dependency issues. Manage commitments, deliverables, timelines, and escalations with system integrators (SIs), product vendors, and third-party service providers. Communicate project status, delivery risks, issues, and mitigation plans to business stakeholders and technology leadership. Support implementation of third-party packaged software, including configuration, integration, testing, deployment, and production transition. Ensure project deliverables meet agreed scope, quality standards, timelines, and business objectives. Required Skills and Qualifications 10+ years of experience in IT project management and technology delivery. Proven experience managing multiple IT projects simultaneously. Strong expertise in project planning, scheduling, resource management, dependency tracking, and milestone management. Hands-on experience with Jira for project tracking, delivery management, and reporting. Strong understanding of APIs, application integrations, and technical dependencies. Experience managing cross-functional teams and third-party vendors. Expertise in project governance, RAID management, executive reporting, and stakeholder communication. Experience coordinating QA/testing, release management, implementation, go-live, and production stabilization. Excellent communication, leadership, problem-solving, and organizational skills. Ability to manage both technical delivery discussions and business-level stakeholder expectations.