Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative. This business provides HVAC sales, commissioning and support to a variety of clients in the Wisconsin Market and this position acts as the sales support – order entry, quoting, research and quote/proposal delivery - in relation to a variety of HVAC/R projects. The role is based in Waukesha, includes normal M-F hours, NO on-call hours, NO travel, and delivers ongoing training and certification programs. The role pays $60K-$75K based on experience strong benefit/bonus program. The key to this role is proven ability to be organized, show attention to detail and learn the HVAC/R business. The incumbent will: Learn about HVAC equipment, Hydronics technology and associated components to assist with customer requests. Prepare quotations, including pricing and estimates, as required. Read and interpret mechanical plans to ensure accurate order handling. Enter and revise orders in supplier-provided software. Update internal ERP system – Infor/Net Suite Monitor and communicate order statuses to customers and the sales team. Generate and review inspection reports. Identify sales opportunities and route to appropriate salesperson Office duties - answer phones, customer inquiries, basic customer serviceQUALIFICATIONS2+ years experience in the professional workforce (office/sales role)1+ years experience working with customers – communicating daily customer information 1+ years experience completing research in any capacity Strong Microsoft Office skills – Excel and Word Strong phone presence Excellent verbal and written communications skills Excellent attention to detail and organization skills Excellent prioritization skills and the ability to “figure things out”Strong listening skills Ability to multi-task, prioritize, and manage time effectively Preferred but not required Bachelors Degree Experience using a CRM – Infor and/or Net Suite Experience in the HVAC/R arena and/or Hydronics experience Familiarity with reading mechanical plans.
