AV consultant

Posted today

ztek consultingLouisville (KY)

Software Quality Assurance Analysts and Testers Computer Systems Design Services

SENIORITY

Senior

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About the role

Job Summary: We are seeking an experienced contractor with strong expertise in Zoom collaboration technologies, Zoom Room Systems, and Audio-Visual (AV) conferencing environments. The ideal candidate will be responsible for validating and testing Zoom platform updates, room system integrations, and related collaboration technologies before they are deployed to the production environment. This role will help ensure a seamless end-user experience by identifying issues, validating functionality, and providing feedback on software and hardware updates prior to field release.

Key Responsibilities: Zoom Platform Testing & Validation

Test new releases, updates, patches, and feature enhancements for:o Zoom Desktop Cliento Zoom Roomso Zoom Room Controllerso Zoom Phoneo Zoom Workspace and related collaboration features
Validate functionality across supported operating systems and device configurations.
Perform regression testing to ensure existing functionality remains unaffected after updates. Zoom Room Systems & AV Equipment Support
Configure, maintain, and validate Zoom Room environments.
Test interoperability between Zoom and conference room AV hardware, including:o Cameraso Microphoneso Speakerso Touch controllerso Room scheduling displayso Video conferencing appliances
Validate audio, video, content sharing, and room control functionality. Release Readiness & Quality Assurance
Develop and execute structured test plans and test cases.
Identify, document, and track defects, bugs, and configuration issues.
Collaborate with engineering, support, and vendor teams to troubleshoot problems.
Provide go/no-go recommendations for production deployment based on test results. User Experience Validation
Simulate real-world meeting scenarios and user workflows.
Validate meeting scheduling, joining, hosting, breakout rooms, recording, webinars, and phone features.
Ensure updates do not negatively impact end-user adoption and usability. Documentation & Reporting
Document testing procedures, findings, and recommendations.
Create release validation reports and communicate risks to stakeholders.
Maintain testing environments and configuration documentation.
Develop knowledge articles and operational runbooks as needed.

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