Call Center Operations Manager

Posted 18 days ago

global lending servicesTempe (AZ)

General and Operations ManagersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

About the role

Global Lending Services is hiring a Call Center Team Manager to lead an assigned collections team, drive performance, and ensure regulatory compliance. You will hire, train, and motivate staff, analyze performance metrics, and optimize processes to reduce delinquency and improve customer experience. The role requires a Bachelor's degree and 3+ years of supervisory experience in lending or related fields. Strong communication, leadership, and collaboration skills are essential in a fast-paced #J-18808-Ljbffr

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