Remote Patient Services Manager

Company Overview: Lehrer Family Chiropractic is a leading healthcare provider located in Melville, New York. We specialize in providing high-quality chiropractic care to our patients in a warm and welcoming environment. Our team is dedicated to helping our patients achieve optimal health and wellness through personalized treatment plans and exceptional patient care.

Job Overview: We are seeking a highly motivated and experienced Remote Patient Services Manager to join our team on a part‑time basis. This is a remote position, allowing you to work from the comfort of your own home. As the Remote Patient Services Manager, you will be responsible for overseeing and managing all aspects of our patient services, including scheduling, billing, and patient communication. You will play a crucial role in ensuring our patients receive the best possible care and have a positive experience with our practice.

Key Responsibilities: Oversee and manage all patient services, including scheduling appointments, managing patient records, and handling billing inquiries Communicate with patients via phone, email, and other channels to address their questions, concerns, and needs Maintain accurate and up‑to‑date patient records and ensure compliance with HIPAA regulations Collaborate with the healthcare team to ensure a smooth and efficient patient flow Monitor and track patient satisfaction and address any issues or concerns that may arise Develop and implement strategies to improve patient services and overall patient experience Train and supervise staff members on patient service protocols and procedures Stay up‑to‑date on industry trends and best practices in patient service management

Qualifications: Bachelor's degree in healthcare administration, business management, or a related field Minimum of 2-3 years of experience in patient service management, preferably in a healthcare setting Excellent communication and interpersonal skills Strong organizational and time‑management skills Proficient in using electronic medical records and patient scheduling systems Knowledge of HIPAA regulations and patient privacy laws Ability to work independently and remotely, while also being a team player Strong problem‑solving and critical thinking abilities This is a part‑time, remote position with flexible hours. The ideal candidate will be available to work approximately 20 hours per week, with the potential for additional hours as needed. Compensation will be based on experience.