UX Researcher: Lead End-to-End Customer Insights

Posted yesterday

hpVancouver (WA)

Human Factors Engineers and Ergonomists Marketing Research and Public Opinion Polling

SENIORITY

Manager

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About the role

HP is seeking a UX Researcher to lead and execute studies uncovering customer needs, behaviors, and pain points across digital experiences and services. You will independently manage the full research lifecycle, translate insights into actionable recommendations, and partner with product, design, and engineering to shape experiences at scale. The role emphasizes qualitative research, collaboration with cross-functional teams, and driving customer-centered decision making throughout the product

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.