Guest Experience Lead: Park Ops & Service

Posted 2 days ago

0911 festival fun parksLeacock Township (PA)

SENIORITY

Senior

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About the role

Dutch Wonderland seeks a proactive Guest Experience Manager to lead Admissions, Parking, and Guest Services teams. You'll coach staff, manage budgets, and drive exceptional guest satisfaction across a high-volume family park. The role requires strong leadership, finance oversight, and a proven track record in hospitality or attractions. Ideal candidates hold a Bachelor's in business or related field, plus 3–5 years in guest services, with 2+ years in supervision.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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