Remote Benefits Concierge & Member Advocate

Posted 4 days ago

alightKansas City (MO)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel All Other Insurance Related Activities

SENIORITY

Junior

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About the role

Alight Solutions is seeking a Benefits Pro to deliver high-touch benefits guidance and end-to-end member support. You will coordinate across carriers, retirement specialists, vendors, and internal teams to ensure a seamless member journey. The role includes proactive outreach, education on medical, retirement, and welfare programs, and ownership of member interactions from inquiry to resolution. Strong communication and remote teamwork are essential.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.