Welcome Center OPC - Check In Agent

Posted 11 days ago

discover bransonBranson (MO)

Reservation and Transportation Ticket Agents and Travel Clerks Travel Agencies

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About the role

Check-In Agent / OPC (Outside Public Contact) Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service. This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you.

Responsibilities:

Welcome and check in guests at the Visitor's CenterBook qualified tours for timeshare/travel club promotions
Rehash and confirm your tour reservations
Sell attraction tickets, shows, hotels, and vacation add-ons
Answer phones and assist guests with vacation planning
Enter and maintain accurate guest information in the system
Uphold high customer service standards and company policies
Work closely with the Operations Director to ensure daily goals are met
Maintain a positive, team-oriented environment

Qualifications:

Experience in sales, tourism, OPC, or guest services preferred
Friendly, professional communication skills (written & verbal)
Comfortable with computers and handling multiple tasks at once
Knowledge of Branson shows, attractions, and vacation options
Must be available to work at least one weekend day
On-call availability is a plus
Driven, goal-oriented, and ready to succeed
Compensation & PerksHourly base + aggressive commission structure
Full benefits after 60 days: Medical, Dental, Vision, Life 401(k) with company match after 12 months
Special perks & discounts to local attractions and shows
Supportive leadership and an A+ BBB-accredited team with 40+ years of success

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.