West Coast Regional Manager
morrison expressEl Segundo (CA)
About the role
Overview:
Lead and support DM’s to set and achieve financial, operating, strategic, and other goals for their stations.
Provide hands‑on guidance and support to the stations in the areas of sales and operations.
Drive performance of annual business plans and budgets in line with the company’s overall long‑term objectives and strategies.
Support station management in motivating, developing, and retaining high quality personnel.
Assure Sales Force Management and Operational Excellence initiatives are met.
Maintain and develop “Key” customer and vendor relationships.
Responsibilities:
Business Development Develop and acquire large logistics accounts. Achieve profitable growth development targets for the Region. Lead the DMs to achieve Sales Force management and coverage milestones. Lead and maintain key customer and partner relationships. Lead and be responsible for Operational Excellence within the Region. Manage contract logistics opportunity pipeline and coordinate RFQ responses for contract logistics business. Actively participate in cross‑selling activities to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics. Operational Efficiency Implementation of customer onboarding process and execution of customer onboarding activities for major accounts. Support select major accounts in customer solution and service development. Develop SOPs for key accounts in association with customer services, operations management, and other relevant parties, with detailed process, service levels, and KPIs.
Qualifications:
- MBA preferred with required bachelor’s degree in a related business domain.
- Minimum of 15 years of industry‑related experience inclusive of leading an operations team.
- Demonstrated business thinker approach with a strong data‑driven decisions mindset.
- Strategic thought leader that can see the big picture, identify the operational levers to level up, establish vision, and create a roadmap to drive execution.
- Experience designing and successfully implementing operational processes that produce efficiency and growth.
- Skilled in designing and driving KPIs to provide actionable insights.
- Ability to create, manage, drive, and achieve multiple strategic initiatives simultaneously while running daily operations.
- Ability to inspire, lead, and motivate.
- Direct general management and P&L experience.
- Strong analytical skills and the ability to action items successfully.
- Demonstrated intellectual curiosity, responsibility, determination and flexibility.
- Confident communicator to present to customers, staff, and management team.
- Seniority level
- ExecutiveEmployment type
Full‑time
Job function
Business Development and Supply Chain
IndustriesTransportation, Logistics, Supply Chain and Storage, Warehousing and Storage, and Freight and Package Transportation
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