Supervisor of Property Management

Department: Housing

Job Status: Full TimeFLSA Status: Exempt

Reports To: Housing Director

Grade/Level: 52 Amount of Travel Required: Local only

Job Type: Regular

Work Schedule: Regular Business Hours

Union: None

Essential Function Summaries: Supervise the work of assigned property management staff, both directly and through subordinate supervisors who oversee staff. Recommend personnel actions including selection, discipline, termination, reassignment, and promotions. Ensure compliance with federal and state employment laws and regulations, BHA personnel policy and union contracts. Receive and resolve complaints regarding staff. Resolve union concerns or grievances for staff as appropriate. Provides coaching. For all assigned areas of responsibility, ensure compliance with local, state and federal law and regulations and the commitments and requirements of funders. This could include the HCV Administrative Plan, ACOP, 4350.3, Tenant Selection Plans, and Management Agreements. Ensure that all files meet audit standards in external audits by providing quality assurance oversight. Facilitate the involvement of staff to develop, implement, and continuously improve customer service delivery. Develops and delivers training to department staff, including new hires. Research, analyze and problem-solve complex situations with participants, partners, and staff. Research, refer, and resolve lease and program violations, including fraud and noncompliance. Make recommendations about participant terminations consistent with governing regulatory policies. Lead property management response in complicated situations involving lease violations including coordinating with legal team and participating in court actions as appropriate. Provide leadership to support the strategic plan and mission of the agency. Other duties as assigned. POSITION QUALIFICATIONSRequired Education and Experience

Education: A bachelor's degree or equivalent from an accredited college or vocational/technical school.

Experience: 6 plus years of experience in residential property management including direct employee supervision (preference of 3 years with LIHTC Tax Credit Properties).3 years of supervisory experience. Experience must demonstrate high level knowledge in interpreting and utilizing applicable program regulations and federal, state, and local laws (including Landlord Tenant Laws).Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and/or experience when relevant. Computer Skills: Experience using Microsoft Office programs, including Word, Excel, and Outlook. Experience with property management software, YARDI systems preferred. Experience using various office equipment such as computers, phones, photocopiers, fax machines, mail machines, scanners, etc.

Required Competencies: Accountability - Ability to accept responsibility and account for their actions. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Conflict Resolution - Ability to deal with others in an antagonistic situation. Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Decision Making - Ability to make critical decisions while following company procedures.