Platinum Concierge Lead - Guest Experience Champion

Posted today

flik hospitality groupNew York (NY)

Concierges Hotels (except Casino Hotels) and Motels

SENIORITY

Mid

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About the role

Flik Hospitality Group in New York, NY is seeking a Senior Concierge Ambassador to be the face of our organization, delivering warm, professional interactions with guests, clients, and employees from arrival to departure. You will manage the corporate switchboard, oversee conference room reservations, coordinate catering for events, and ensure security and high-touch service standards across the site. A bachelor’s degree and exemplary discretion are required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.