Front Desk Agent

Posted 3 days ago

dba holiday inn expess suites kms investmentsBensenville (IL)

Hotel, Motel, and Resort Desk Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

Entry

SALARY

$20–$22/hour

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About the role

Job Description

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development We’re Hiring: Front Desk Agent Holiday Inn Express & Country Inn & Suites-Bensenville, IL???? 811 E Grand Ave, Bensenville, IL 60106???? $20–$22/hour, based on experience???? Full-Time | Primarily Evening ShiftsJoin our Torch Bearer Award winning team at Holiday Inn Express Bensenville! We’re looking for a friendly, dependable, and professional Front Desk Agent who enjoys helping guests and wants to grow in the hospitality industry. IHG/HotelKey experience is a plus, but strong customer-service experience is also valued.

What You’ll Do:

Welcome guests and provide a smooth check-in/check-out experience
Handle reservations, phone calls, payments, and guest requests
Assist guests with our Park, Sleep & Fly packages
Respond to guest questions and resolve concerns professionally
Maintain accurate front desk records and daily operations
Communicate with housekeeping, maintenance, and other departments
Help create a positive and memorable experience for every guest

What We’re Looking For:

1+ year of hotel front desk experience preferred OR strong customer-service experienceIHG/HotelKey experience is a plus
Strong communication and problem-solving skills
Dependable, professional, and self-motivated
Comfortable using computers and learning hotel systems
Team-oriented with a positive attitude
Available for evening shifts and some weekends/holidays
Candidates with an IT/technology background are also welcome to apply.

What We Offer:

$20–$22/hour, based on experience
Full-time employment
Hotel employee discounts
Performance-based bonuses
Sick leave
Paid vacation after your first anniversary
Opportunities to learn, grow, and advance within hotel operations
Ready to Join Our Team?
If you enjoy helping people, solving problems, and creating great guest experiences, we’d love to hear from you.
Apply today and grow your hospitality career with Holiday Inn Express Bensenville.

Work Location: In person – Bensenville, Illinois

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