Senior Account Manager
$80,000
Apply (opens in a new tab)Senior Account Manager
Posted yesterday
SENIORITY
Senior
SALARY
$80,000
About the role
- Own revenue performance across assigned accounts and branches, driving increased financing adoption, close rates, and overall revenue growth through proactive branch-level engagement and performance management.
- Understand clients' objectives, approaches, results, and challenges to create strategic account plans that drive satisfaction, retention, and lifetime value.
- Engage directly with decision-makers—from office managers to C-level executives and owner-operators—to present financing solutions that drive adoption and long-term value.
- Work cross-functionally with account management leadership, lender ops, sales, product, and engineering to ensure high standards of service across the organization
- Demonstrate in-depth knowledge of 360 Finance’s platform, operational processes, and best practices to provide value to account base
- Monitor account health, identify risk factors, and proactively drive product satisfaction and usage.
- Analyze data and client feedback to identify risk factors and optimize performance.
- Prepare and deliver ongoing account performance reports.
- Uphold our core values and collaborate positively across departments.
- 4+ years of total account management experience, including:2+ years of account management experience in home improvement sales, lending, or financing experience with proven success in upselling and cross-selling; enterprise experience is a plus.
- Experience in Home Service financial services, lending, or point-of-sale financing is strongly preferred.
- Proficiency in Salesforce and intermediate to strong Excel skills; familiarity with BI tools like Tableau is a plus.
- Willingness and ability to travel extensively (up to 40% of the time), including overnight and multi-day trips
- Excellent communication skills with the ability to influence and present to large groups, executive-level stakeholders, and train sales representatives on how to use the 360 Finance platform.
- Strong analytical skills and business acumen to drive performance and decision-making.
- Proven ability to manage onboarding through renewal while building strategic partnerships.
- Comfortable navigating ambiguity and managing shifting priorities.
- Highly organized and process-driven with strong attention to detail.
- Bachelor’s degree preferred or equivalent experience.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
