Remote Healthcare Customer Service Supervisor
hcscNew York (NY)
About the role
Luminare Health is seeking a remote supervisor to lead a designated inbound and outbound customer service team, ensuring day-to-day operations meet client service expectations and health benefits objectives. You will oversee performance, coaching, and staff development for ongoing service excellence.
The role requires proven supervisory experience in a call center, healthcare/insurance knowledge, and strong communication across diverse stakeholders.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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