Customer Assistance Representative
Posted yesterday
nova acquisitionsMcLean (VA)
Customer Service RepresentativesOther Services Related to Advertising
SENIORITY
Junior
About the role
Job Summary:We are seeking an enthusiastic and motivated Entry-Level to support promotional events and marketing research activities. This role involves interacting with customers in person, assisting with event setup and promotions, and gathering market feedback to help improve marketing strategies.ResponsibilitiesAssist with planning and setting up promotional eventsRepresent the company professionally during in-person marketing campaignsEngage with customers and provide information about products or servicesConduct basic marketing research through surveys, interviews, and customer feedbackCollect and organize data from promotional activitiesHelp distribute marketing materials such as flyers, samples, or brochuresSupport the marketing team with administrative tasks and event coordinationMonitor customer responses and report findings to managementQualificationsHigh school diploma or equivalent requiredStrong communication and interpersonal skillsFriendly, outgoing, and confident personalityAbility to work in a fast-paced environmentBasic computer and organizational skillsWillingness to travel locally for events if neededPrior customer service or promotional experience is a plus, but not requiredPreferred SkillsTeam-oriented attitudeProblem-solving abilitiesTime management and multitaskingAbility to interact comfortably with the publicSchedule & EnvironmentFull-time or part-time opportunities availableFlexible schedule, including weekends or evenings for eventsWork performed primarily at promotional events, retail locations, or public venues
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