Front Desk Agent @ Bandon Dunes Golf Resort
Front Desk Agent @ Bandon Dunes Golf Resort
Posted 2 days ago
SENIORITY
Junior
About the role
- Be the friendly face that welcomes guests, handles check-ins, and makes checkouts smooth and hassle-free.
- Know the resort inside and out—help guests with questions, dinner reservations, and even the best spots to watch the sunset.
- Juggle it all: answer phones, take golf and hotel reservations, assist with billing questions, and work with service providers like massage therapists and shuttle drivers.
- Keep your cool under pressure—solving problems and easily handling multiple tasks.
- Promote resort amenities because the more guests experience, the better their stay.
- What You Bring to the Team:
- Prior experience in customer service is highly valued.
- Demonstrated quality written, verbal, and interpersonal communication skills.
- Ability to analyze and solve problems, handle multiple duties under pressure with minimal supervision, and work flexible hours, including nights and weekends.
- Maintain a positive attitude, a professional manner, and an impeccable appearance in all situations.
- Applicants must successfully pass a background check as a condition of employment.
- Preferably possess a working knowledge of Visual One.
- Flexibility to work varying hours, including weekends and holidays.
- The ability to stand, walk, lift, and carry up to 30 lbs occasionally.
- We provide all the tools you need.
- Note to Applicants:
- This is a year-round role that requires a flexible schedule, including weekend and holiday availability. Our resort operates seven days a week, with Sundays being the busiest day.
- Perks and Benefits for Full Time Employees:
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
