Customer Service Specialist - REMOTE
locklear agencyBismarck (ND)
Customer Service Specialist - REMOTE
Posted yesterday
locklear agencyBismarck (ND)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
The Locklear Agency is an established organization built on vision, integrity, and a commitment to serving families at a high level. Our mission is simple: help people protect what matters most while leaving every individual better than we found them. We take a modern approach to the industry by combining technology, streamlined systems, and genuine human connection to create an efficient and professional experience for the families we serve. No cold calling. No chasing. You work exclusively with individuals who have already requested information or assistance.
About the Opportunity:
This is not a traditional sales role.
The position is best described as a consultative, client-focused role. Individuals you work with have already expressed interest in coverage. Your responsibility is to guide conversations, answer questions, and help clients move forward with confidence.
All work is conducted virtually (Zoom or phone) and supported by structured training, mentorship, and proven systems.
What You’ll Do:
- Work with individuals and families who have requested information
- Conduct virtual conversations via Zoom or phone
- Follow a service-first, consultative process
- Learn and apply company systems and tools
- Participate in ongoing training and development
- Build long-term client and team relationships
- Who This Is ForProfessionals seeking a performance-based role with uncapped earning potential
- Individuals who value true flexibility and ownership of their schedule
- People motivated by growth tied to effort, consistency, and results
- Candidates interested in an opportunity where increased compensation is achievable early on, including the ability to earn up to a 15% increase within the first 90 days, based on performance and milestones
- Those who prefer advancement based on merit rather than tenure
- Prior experience in sales or customer-facing roles is helpful but not required.
Compensation & Growth:
Compensation is performance-based pay tied to individual effort and results. Growth opportunities, incentives, and leadership pathways are available for those who perform and remain consistent.
Guidance and support are provided for individuals who need to obtain the required licensing.
Final NoteThis opportunity is ideal for individuals who enjoy helping others, value flexibility, and are comfortable in a performance-driven environment. Specific expectations, systems, and next steps are reviewed during the Partner Briefing.
If this sounds aligned, we welcome the conversation.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.