Strategic Mid-Market Client Relationship Lead (Remote)

Posted yesterday

voya financialBraintree (MA)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Telemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

Voya Financial, Inc. is seeking a Client Relationship Manager (CRM) to ensure service delivery exceeds client expectations. This individual contributor will focus on client satisfaction, retention and plan optimization across defined contribution plans. The role requires collaboration with senior executives, HR, and benefits teams, and involves cross-functional leadership to meet performance metrics and contractual SLAs.

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