Remote Onboarding Strategy Lead, Member Experience
Posted 3 days ago
humanaNew York (NY)
Human Resources ManagersOther Management Consulting Services
SENIORITY
Manager
About the role
Humana Inc. is seeking a Consumer Onboarding Strategy Advisor to lead and transform new member experiences during onboarding.
You will partner with Marketing, Digital, Call Centers, Stars, and other teams to set the strategic vision, define a measurement plan, and maintain a continuous feedback loop with execution partners. The role emphasizes executive stakeholder engagement, program leadership, and delivering incremental value for members and the business.
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Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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