Remote Onboarding Strategy Lead, Member Experience

Posted 3 days ago

humanaNew York (NY)
Human Resources ManagersOther Management Consulting Services

SENIORITY

Manager

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About the role

Humana Inc. is seeking a Consumer Onboarding Strategy Advisor to lead and transform new member experiences during onboarding. You will partner with Marketing, Digital, Call Centers, Stars, and other teams to set the strategic vision, define a measurement plan, and maintain a continuous feedback loop with execution partners. The role emphasizes executive stakeholder engagement, program leadership, and delivering incremental value for members and the business. #J-18808-Ljbffr

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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