Guest Service Lead: Cash, Coaching & Ops

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northeast grocerySchenectady (NY)

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About the role

Northeast Grocery is seeking an engaged Guest Service Associate to greet guests, process transactions, and maintain a safe, friendly shopping environment. You will support supervision of the Guest Service area and assist with daily cash and sales activities. The role emphasizes integrity, reliability, and strong customer service in a fast-paced retail setting. Responsibilities include training teammates, communicating promotions, and ensuring security of the Guest Service area.

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