Membership Director

Posted today

swla economic development alliance chamber swlaLake Charles (LA)

Sales Managers Business Associations

SENIORITY

Manager

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About the role

Chamber of Commerce Membership Director Are you a dynamic, relationship-driven professional with a passion for building a stronger business community? Join our team as a Chamber of Commerce Membership Director and become the driving force behind local business success! In this high-impact role, you'll actively recruit new members, engage and retain current ones, and champion the value of Chamber membership. You'll connect with business leaders, present compelling benefits, and help them see how the Chamber can power their growth and success. Based out of the SWLA Economic Development Alliance offices, you'll be at the heart of a vibrant, collaborative network dedicated to creating a thriving local economy. If you're motivated by relationships, results, and making a difference—this is the role for you! The Chamber of Commerce is a nonprofit chamber of commerce serving the Lake Charles Market Area. The Chamber is membership-based and supported by local industries, businesses, governments, and individuals. Its mission is to promote and support the success of businesses and business owners by providing programs, services, and advocacy that strengthen the local business community. This position works under the direction of the Chamber Executive Director and with numerous community volunteers. Team members work collaboratively for the good of all, often assisting in areas beyond traditional job responsibilities, with many opportunities for personal and professional growth. The work environment is dynamic, forward-thinking, fast-paced and goal oriented.

Key Responsibilities:

The primary objective of this role is to actively seek and maintain membership for the Chamber Southwest Louisiana.
Drive membership growth by identifying prospects, building relationships, and closing new members, clearly communicating the value of Chamber engagement while consistently meeting or exceeding sales goals
Serve as a primary relationship manager for approximately 700 member businesses, leading onboarding, engagement, retention, and responsive service
Identify opportunities for membership upgrades, sponsorships, and deeper engagement that enhance member value and support organizational revenue goals
Support sponsorship and partnership sales tied to programs, events, and special initiatives, ensuring strong execution and a positive member experience
Maintain accurate CRM records and manage a disciplined sales pipeline, tracking prospects, renewals, engagement activity, and performance metrics
Prepare regular membership, sales, and retention reports to support leadership decision-making and organizational planning
Actively participate in Chamber programs, meetings, and events, representing the organization professionally and contributing to a positive, engaging member experience

Qualifications:

Bachelor's degree in business or related field preferred; equivalent professional experience considered 3+ years of experience in sales, business development, fundraising, or a membership-based organization
Demonstrated success meeting revenue or growth goals and managing a prospect pipeline
Strong relationship-building, networking, and communication skills
Excellent verbal and written communication abilities
Experience with CRM systems and Microsoft Office (Excel, Word, Outlook); familiarity with social media platforms a plus
Self-motivated, organized, and outcomes-focused with strong follow-through
Ability to work flexible hours, including occasional evenings and weekends
Valid driver's license and reliable transportation

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