Guest Experience Lead & Retail Coach

Posted yesterday

paycom atsChester (NJ)

SENIORITY

Mid

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About the role

The Paper Store in Rochester, NY is seeking a Key Holder to deliver world-class service and lead by example on the sales floor. You will coach team members and help drive sales while upholding brand standards. This role requires a flexible schedule including nights and weekends, strong communication, and the ability to lift up to 50 lbs as needed. Join a team that prioritizes guest experience and store excellence.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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