Director, Property Management
$250,000 per year
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Posted today
SENIORITY
Manager
SALARY
$250,000 per year
About the role
- Establish and deploy the department’s systems of management, a portfolio-wide facility ticketing/CMMS platform with defined SLA standards, structured request intake and escalation, and consistent reporting to the VP of TEC Development
- Own the Facility Projects program (capital improvements and tenant improvements under $250K) end-to-end including intake, triage, budgeting, and execution, coordinating graduation of larger projects to the Development team
- Conduct baseline condition assessments across the portfolio and develop prioritized, safety-first repair & maintenance and long‑term sustainment plans
- Build preventive maintenance and FF&E programs, manage facility service contracts and vendors (janitorial, fire/life‑safety, security, HVAC, generators) and hazmat/environmental compliance in coordination with Fixed Operations, HR, and Legal
- Develop operating and capital budgets per facility, reserves, and forecasts; establish clear allocation of costs between landlord and dealership/tenant responsibilities
- Serve TEC operating locations as the department’s primary internal customer; oversee third‑party tenant relations, R&M billing, and condition reporting; support lease transactions with make‑ready and condition assessments
- Provide structured feedback to Design and Construction team, own the facility hand‑off process, and develop the Facility Operations Manual
- Provide matrixed leadership to regional facility managers including training, standards, and performance input, with staffing authority expanding as the department matures; recruit added facility management capacity
- First-Year Priorities:
- Baseline condition assessments complete with a prioritized, safety-first R&M plan
- First annual OpEx/CapEx forecast delivered per facility
- Documented roles and responsibilities across TEC Development, Corporate Fixed Operations, and local teams
- Minimum 10+ years’ experience with progressive responsibilities in property or facility management leadership in any combination of corporate environment, third‑party service provider, or consultancy
- Bachelor’s degree in Business Administration, Real Estate, Construction Management, Engineering, or a related field, or equivalent combination of education and progressive work experience
- Proven experience building or scaling property/facility management systems, processes, and teams across a multi‑site, multi‑state portfolio
- Professional certification preferred: CPM, RPA, CFM, or equivalent (IREM/BOMA/IFMA), with commitment to ongoing training and regulatory currency
- Proficiency with property management and work‑order platforms - Yardi and CMMS/ticketing experience strongly preferred. Smartsheet or similar planning tools preferred
- Proficient in reading and interpreting legal documents including lease agreements, claims of lien, and federal, state, and local regulations
- Strong budgeting and forecast planning capability for both operating and capital expenditures
- Demonstrated success managing remote employees and vendor networks across regions
- Exceptional communication and creative problem‑solving skills with great attention to detail
- Approximately 25% multi‑state travel required
- Valid driver’s license
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