Luxury Rooms Director: Lead Service & Guest Experience

Posted yesterday

four seasons hotels resortsMiami (FL)

Lodging Managers Hotels (except Casino Hotels) and Motels

SENIORITY

Manager

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About the role

Four Seasons Hotel Miami is seeking a Director of Rooms to lead the Rooms Division, including Front Desk, Reservations, Communications, Concierge, Housekeeping, Guest Relations and Guest Services, ensuring exemplary guest satisfaction and profitability. The leader will partner with Sales and Revenue to optimize occupancy and rates, while upholding the brand’s renowned standards. The role demands 5–7 years in operations management within luxury hospitality, international experience, and a college

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