Booking Agent (Remote)

Posted yesterday

remoteSalem (MA)

SENIORITY

Junior

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About the role

We are currently seeking organized and customer-focused individuals to join our team as aBooking Agent. This role involves assisting clients with coordinating reservations and providing professional support throughout the booking process. The ideal candidate enjoys working with people, has strong attention to detail, and is interested in supporting travel planning and customer service operations. Key ResponsibilitiesAssist clients with reservation requests and booking coordination Provide information regarding travel options, accommodations, transportation, and itineraries Maintain accurate client records and booking details Communicate professionally with clients and travel suppliers Support customers before, during, and after the booking process Follow company procedures and service standards QualificationsStrong customer service and communication skills Excellent organizational and time-management abilities Ability to work independently in a remote environment Comfortable using online systems and digital communication tools Reliable internet connection and personal computer required Prior customer service, hospitality, or administrative experience preferred but not required Training & SupportStructured onboarding and training provided Ongoing support and professional development opportunities Collaborative team environment Work EnvironmentThis is a remote role requiring professionalism, strong communication skills, and the ability to manage tasks efficiently in a virtual setting. Equal Opportunity Employer We are committed to fostering an inclusive workplace and encourage applications from candidates of all backgrounds. All qualified applicants will receive consideration without regard to legally protected characteristics.

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