FIELD SERVICE TECHNICIAN (La Crosse)

Posted 3 days ago

carter machineryLa Crosse (VA)

Mobile Heavy Equipment Mechanics, Except Engines Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

SENIORITY

Senior

SALARY

$26.88 - $39.07 per hour

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About the role

Carter Machinery

Location: La Crosse, VA 23950, USA

Category: Service

Posted Date: August 18, 2026 Requisition_Number: FIELD006393Schedule: Full TimeEOE Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are currently offering up to a $5,000 sign-on bonus for Heavy Equipment Field Service Technician new hires. $2,500 is payable at hire, and the remaining $2,500 is payable after 90 days of employment. Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Job Title: Field Service Technician

Location: South Hill, Virginia

Shift: 1stStarting Compensation Range: $26.88 - $39.07 per hour

Minimum of three years' relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years' heavy equipment field experience are eligible for a $2,000 sign-on bonus.

What You Will Do:

Apply expert level troubleshooting techniques and determine proper repair procedures on all assigned work orders
Service, diagnose and repair/rebuild all engine/components regardless of model/maker of equipment, including electrical, computers, and monitors at customer's jobsite
Disassemble, inspect and determine parts needed. Reassemble to factory specifications
Interact with customers and answer repair-related questions as required. Refer non-repair related questions to supervisor
Perform heavy electrical and computer repairs
Interpret and utilize information from operating, maintenance and service manuals/bulletins
Inspect components removed from machines to determine their reusability
Prepare parts requisitions, parts returns, accurate and complete service reports, and other necessary reports and forms
Clearly and concisely document all work and repairs completed in a timely manner
Maintain work area, tools and equipment to promote a clean and safe environment
Perform various other duties as assigned

What We're Looking For:

Minimum of four years' experience repairing heavy construction equipment, preferred
Experience troubleshooting and diagnosing expert level mechanical repairs
High school diploma or GED, required
Thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly and improvise using logic and critical thinking skills to make needed repairs
Excellent mechanical aptitude
Ability to repair Caterpillar and competitive components and machines
Excellent driving record and the ability to obtain a CDLAbility to become DOT certified with DOT Medical Card
Willingness to work any shift and overtime as needed to meet business and customer demands
Strong communication with excellent oral and written communication skills
Self-direction and well organized
Proficient use of technical software, databases and manuals
What Success Looks Like In This Role:
Demonstrating ability to learn and apply new knowledge
Working independently and part of a team
Prioritizing workload while providing excellent customer service
Interacting with customers on a professional level
Performing well in a fast-paced work environment
Working in coordination with team to achieve Continuous Improvement goals and objectives
Promoting a positive customer experience
Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter WayPhysical Requirements:
Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
Frequently required to sit
Regularly lift and/or more up to 70 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Competitive Compensation and Benefits:

Health, dental and vision insurance
Paid time off 401(k), $0.75 to $1.25 match up to 6%Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Tool allowances and tool loans
Discounts on cellular phone service, computers, and vehicles
Opportunities for overtime
Shift differential (if applicable)

You'll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery. Come build what matters and build your future with us. Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. Carter Machinery is a drug-free workplace.*Special rules and restrictions may apply to sign-on bonus eligibility for rehires. PM21PIb9d68d127014-38003-40489140

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