Front Desk Associate
massageluxe cogsApex (NC)
About the role
Job Description:
1. BUILD CLIENT LOYALTYAssess their needs - Listen and ask questions.
Sell them all appropriate services - Utilize knowledge and give advice.
Sign them up as members - Provide the client with the program that is the best value for them.
Resolve all concerns with a positive result - Do what’s right for the client.
Provide 5-star service to all members, employees, and outside contacts.2. Responsible for promoting MassageLuXe in a positive manner.3. Execute all MassageLuXe policies, procedures, and programs consistently, and in the spirit in which they were designed.4. Generate new clientele through promoting grassroots marketing.5. Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality.6. Implement all Spa cash management and banking procedures accurately and consistently.7. Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both clients and fellow employees
Requirements:
Committed to building client loyalty, high school degree or equivalent, drug free, proven customer service skills, strong sales and administrative skills, and is willing to work a flexible schedule including nights and weekends.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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