Engagement Manager

Posted yesterday

crossing hurdlesMillbrae (CA)

Computer and Information Systems Managers All Other Insurance Related Activities

SENIORITY

Manager

SALARY

$200,000 per year

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About the role

This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range$200,000.00/yr - $300,000.00/yr Direct message the job poster from Crossing Hurdles Founder | Recruitment Consultant | Helping Companies Hire Better | Ex-Career Coach | Ex-Snapdeal, HP, NITI Aayog, Gartner, CBSECrossing Hurdlesis a global recruitment firm partnering with leading US-based AI and SaaS startups. We are hiring for a client building domain‑specific AI teammates for the insurance industry. Their AI automates complex workflows like submission intake, underwriting audits, and policy comparisons, supporting customers writing over$15B+ in insurance premiums across all 50 US states.

Role: Engagement Manager

Location: San Francisco, US | On‑site (5 days in office) YOE:4+ years of experience in consulting, customer success, implementation, or insurance‑focused roles

Benefits: Dental and Health insurance, Unlimited PTO, In‑office Lunches

About the Role: We are looking for thefirst Engagement Managerto join a fast‑growing, venture‑backed AI company in insurance. This is a high‑impact role for a top‑tier business operator who thrives in a hands‑on environment and wants to sit at the center of customers, product, and execution. This person will own customer onboarding and success end‑to‑end, maintain and grow a book of business, and work closely with founders and engineers to turn customer feedback into scalable processes and product improvements. Ideal Qualifications 4+ years of experience as a consultant (e.g., MBB) or in customer implementation roles Prior experience working with insurance or financial services customers Strong technical intuition with the ability to explain complex concepts to non‑technical users Excellent project management skills and ability to drive cross‑functional initiatives Undergraduate degree from a top‑50 university Why you should consider joiningBacked by top‑tier investors including a16z and Y Combinator Supporting customers writing$15B+ in premiumsat scale First customer success hire with real ownership to build processes from the ground up Direct exposure to founders and product leadership Clear path to grow into a senior leadership role as the company scales Seniority levelMid‑Senior level Employment typeFull‑time Job functionConsulting IndustriesFinancial Services and Insurance

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