Practice Manager / Launch Operator -- Medical Wellness (Aesthetics, Hormones, Peptides, IV Therapy),

Job Description: Part-Time Practice Manager — Wellness & Longevity Services (Remote, Full-Time Potential)\n \n \n Let's Thrive Health is a growing Miami-based precision health practice. Our psychiatry division is established — we're now launching a full medical wellness division: hormone optimization, medical weight management, peptides, IV infusions and injectables, aesthetics (neurotoxins, Hydrafacial, microneedling/PRP), and longevity programs. The model is hims/hers-style: streamlined digital intake, clinician-led care, and compounding-pharmacy fulfillment shipped directly to the patient.\n We're hiring an experienced, hands-on practice manager to own the operational side of these service lines. Part-time to start, fully remote capability, with a clear path to full-time as the division scales.\n \n Who you'd work with\n The founder is a dual-credentialed psychiatric Nurse Practitioner and CRNA with a running psychiatry practice; a physician medical director covers the wellness lanes. The launch plan, protocols, budget, and tech stack (Healthie EHR, GoHighLevel, Shopify) already exist. You're executing and owning — not waiting on decisions.\n What you'll own\n\n Build and run the end-to-end workflow for each service line: intake → clinician review → prescription → compounding pharmacy → fulfillment/shipping → follow-up → refill/renewal\n Manage compounding pharmacy relationships day to day — onboarding, order status, clarifications, shipping issues, transfer/failure recovery, pricing updates (503A/503B experience required; peptide fulfillment experience strongly preferred)\n Stand up and maintain SOPs, consents, intake forms, and protocols in Healthie and GoHighLevel\n Own inventory operations for in-person services: ordering, lot/expiration tracking, cold chain, reorder points (aesthetics products, IV supplies)\n Coordinate labs: orders, results routing, patient follow-up scheduling\n Support service-line launches: vendor selection, menu setup, checklist-driven go-lives\n Track and report KPIs: fulfillment success rate, refill/renewal readiness, subscription retention, per-service margins\n Patient-experience operations: status updates, membership/subscription management, escalation routing (clinical decisions always stay with licensed clinicians)\n\n Your first 90 days\n\n Day 30: Hormone + weight-management workflows live end-to-end (intake → clinician → pharmacy → ship → follow-up), two compounding pharmacies onboarded, SOPs documented\n Day 60: IV/injectable/ GLP/Peptides/Weight loss menu operational with inventory and lot tracking; refill/renewal engine running\n Day 90: Aesthetics launch checklist complete, KPIs reporting weekly, everything documented well enough to survive without you\n\n You must have\n\n 2+ years managing operations in a medspa, wellness/longevity clinic, hormone/TRT clinic, or telehealth wellness company (D2C telehealth operations are ideal)\n Direct, recent experience working with compounding pharmacies — you know how prescriptions, refills, transfers, and shipping actually work\n Hands-on admin experience with an EHR/telehealth platform (Healthie a big plus) and CRM/funnel tools\n Working knowledge of the compliance landscape for these services (FDA compounding rules, marketing-claim limits, patient pharmacy choice) — nothing here should be new to you\n Self-directed remote operator: you build the system, document it, and run it without hand-holding\n\n \n Nice to have\n LegitScript certification experience · Shopify · GoHighLevel · Keragon/Zapier-style automation · cold-chain/inventory management · Spanish · aesthetics front-office experience · launching a service line from zero\n Details & hiring process\n\n Part-time contract, 10–20 hrs/week to start · fully remote (we're in Miami, FL — EST overlap preferred) · full-time potential as service lines scale\n Fast process, ~2 weeks: 20-min screen → short paid test project → 45-min working interview → offer\n Know someone perfect for this? We pay a referral bonus for hires who complete 60 days\n\n \n To apply\n\n Along with your resume, include: (1) which of these service lines you've operated before, (2) which compounding pharmacies you've worked with to include peptides, and (3) a walk through one workflow you built and are proud of. Applications without the three items won't be reviewed.\n