On-Site Mission-Critical IT Queue Coordinator
cricket wirelessColumbia (MD)
On-Site Mission-Critical IT Queue Coordinator
Posted today
cricket wirelessColumbia (MD)
SENIORITY
Senior
About the role
AT&T Global Public Sector is seeking a Queue Coordinator to support a large government contract. The role centers on managing ticket flow, prioritizing tasks, and ensuring adherence to SLAs. You will coordinate resources across shifts from a Columbia, Maryland location, with a 40-hour work week and strict process compliance. Required TS/SCI clearance with polygraph, strong teamwork, and ability to adapt to evolving procedures.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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