Library Information Assistant - Soundview Library
new york public libraryNew York (NY)
Library Information Assistant - Soundview Library
Posted today
new york public libraryNew York (NY)
SENIORITY
Mid
About the role
Library Information Assistant The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Islandmany of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th centuryare being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials. The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.
Key Responsibilities:
Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources Answers questions from the public in person, over the telephone and electronically Performs community outreach to promote and increase public participation and use of library services Assists in planning and delivering library programs for children, teens and/or adults Instructs patrons on the use of the Internet, computer applications and other Library services Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures Ensures patrons follow library policies and procedures May take responsibility for the facility, staff and operations in the absence of the Library Manager Performs other related duties as required
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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