Team Support-Syracuse, NY

Posted 3 days ago

delmonico insurance agencySyracuse (NY)

Office Clerks, General All Other Insurance Related Activities

SENIORITY

Junior

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About the role

Team Support Role Delmonico Insurance Agency is hiring for a Team Support role to provide day-to-day administrative and client-service support across our Commercial Lines team. This is a great fit for someone who's organized, detail-oriented, and looking to build a career in insurance, no license required to start. We're a second-generation, family-owned agency, and for the second year running, we've been named a 2026 Best Practices Agency by Reagan Consulting and the Big "I", a distinction earned by the top-performing independent agencies in the country. We move fast, we back each other up, and we genuinely like coming to work.

What You'll Do: Receive, analyze, and distribute inbound communications, including policies, claim acknowledgments, and client and carrier correspondence Accurately document account changes and updates in Applied Epic, our agency management system Professionally interact with clients and carrier partners on behalf of the agency, responding to inquiries in a timely manner Provide administrative support to account managers, the claims department, and producers. Schedule and coordinate meetings and appointments as directed Build and maintain trusting relationships with carriers, clients, and colleagues Engage in continuous learning of our industry, procedures, and operations to grow within the agency

What You Bring: Proven experience as an office assistant or in a related administrative role Proficiency in Microsoft Office; experience with Applied Epic and/or Indio a plus Excellent organizational and time management skills Strong analytical abilities and aptitude for problem-solving Excellent written and verbal communication skills No insurance license required to start.

What We Offer: Competitive pay + comprehensive benefits Medical, Dental, and AFLAC insurance plans 401(k) with company contribution Life insurance and short- and long-term disability coverage Paid vacation, sick leave, and holidays Company-paid licensing and continuing education A people-first culture built on trust and collaboration

Our Values: Integrity. Team. Reliability. Continuous Improvement. Community. If these resonate with you, we'd love to hear from you.

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