Junior Help Desk Analyst: Microsoft 365 & IT Support

Posted today

envisionKansas City (MO)
Computer User Support SpecialistsComputer Systems Design Services

SENIORITY

Junior

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About the role

A leading IT service provider is seeking a Junior Help Desk Analyst in the St. Louis, MO area. The ideal candidate will have at least 1 year of help desk experience, strong knowledge of Microsoft 365, and excellent customer service skills. Responsibilities include providing Level 1 technical support, troubleshooting hardware and software issues, and assisting with IT operations. A minimum of an Associate's Degree in computer technology or a related field is required. Candidates must work well in a team environment and be willing to participate in after-hours support.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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