Junior Help Desk Analyst: Microsoft 365 & IT Support
Posted today
envisionKansas City (MO)
Computer User Support SpecialistsComputer Systems Design Services
SENIORITY
Junior
About the role
A leading IT service provider is seeking a Junior Help Desk Analyst in the St. Louis, MO area. The ideal candidate will have at least 1 year of help desk experience, strong knowledge of Microsoft 365, and excellent customer service skills. Responsibilities include providing Level 1 technical support, troubleshooting hardware and software issues, and assisting with IT operations. A minimum of an Associate's Degree in computer technology or a related field is required. Candidates must work well in a team environment and be willing to participate in after-hours support.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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